Welcome to our page on RERA complaints. The Real Estate (Regulation and Development) Act, 2016 (RERA) was enacted to regulate the real estate sector and protect the interests of homebuyers. If you have purchased a property from a builder or developer and are facing issues related to delayed possession, quality of construction, or unfair practices, you can file a complaint under RERA to seek redressal.

If you are a homebuyer who has been aggrieved by a real estate developer, you can file a complaint with the RERA authority to seek redressal for your grievances.

Here are the steps to file a complaint under RERA:

Step 1: Gather evidence

Before you file a complaint, gather all the evidence related to your complaint, such as the sale agreement, payment receipts, possession letter, and communication with the builder. Make sure you have a clear and detailed account of the complaint, including the date and place of the transaction, the amount paid, and the nature of the problem.

Step 2: Send a notice

Under RERA, you are required to send a notice to the builder or developer before filing a complaint. The notice should contain the details of the complaint, the relief sought, and a deadline for the builder to respond. Keep a copy of the notice and the proof of delivery.

Step 3: File a complaint

If the builder fails to respond to the notice or refuses to resolve the complaint, you can file a complaint with the RERA authority. The complaint should be in the prescribed format and should contain the details of the complaint, the relief sought, and the evidence supporting the complaint.

Step 4: Attend the hearing

The RERA authority will schedule a hearing to examine the evidence and arguments of both parties. It is important to attend the hearing and present your case effectively. You can also engage a lawyer to represent you in the hearing.

Step 5: Await the order

After hearing the arguments of both parties, the RERA authority will pass an order, either dismissing the complaint or directing the builder to provide the relief sought by the complainant. The order is binding on both parties and can be enforced by a court of law.

Documents required for filing RERA Complaint

• RERA registration certificate of the project and developer

• Sale agreement or booking form

• Payment receipts

• Allotment letter

• Possession letter (if already received)

• Communication with the developer (emails, letters, etc.)

• Project brochure

• Floor plans

• Construction agreement between developer and contractor

• Completion certificate (if already issued)

In addition to these, you may need to provide any other document or information that supports your case and helps in proving your claim. It is always advisable to consult with a lawyer or a professional to ensure that all relevant documents are included in the complain